App crashing on startup

Stephen's Avatar


18 Oct, 2016 05:21 AM

The updated app comes up with the message 'The AppStore needs to verify the authenticity of this App...' and then crashes. Same problem on iPhone 6 and iPad Air.

  1. 1 Posted by dirk on 18 Oct, 2016 10:18 AM

    dirk's Avatar

    same here!

    iphone SE with iOS 10.02 and 5S with latest beta 10.1 beta 4 (public).
    also ipad air

  2. Support Staff 2 Posted by sylvain on 18 Oct, 2016 02:48 PM

    sylvain's Avatar


    I just posted a fix for this. Should be out in 24 hours.
    Very sorry about that.


  3. 3 Posted by Stephen West on 18 Oct, 2016 04:47 PM

    Stephen West's Avatar



    Thank you



  4. Support Staff 4 Posted by sylvain on 19 Oct, 2016 07:09 PM

    sylvain's Avatar

    Is it working well now?


    From: Stephen West <[email blocked]>
    Reply-To: <[email blocked]>

  5. 5 Posted by DK | ALLYOURBAN... on 20 Oct, 2016 03:06 PM



    yes – all fine now!


    thx for the quick fix!





    Von: sylvain [mailto:[email blocked]]
    Gesendet: Mittwoch, 19. Oktober 2016 21:09
    An: [email blocked]
    Betreff: Re: App crashing on startup [Problems #134580]

  6. 6 Posted by Stephen West on 23 Oct, 2016 11:40 AM

    Stephen West's Avatar



    It’s working perfectly. Thank you.



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