My XBOX or PS3 can't find my iPhone.

Log into your home router and look for settings relating to UPnP, Multicast, or IGMP

  • For DLink routers click on the ADVANCED heading at the top, then click ADVANCED NETWORK on the left hand menu. If there is a Multicast option test with this option enabled and with this option disabled. If there is a UPnP option test with this option enabled and with this option disabled.
  • For Netgear routers, including the WNDR3700, under Advanced click on WAN Setup. If there is an IGMP Proxying option, test with this option enabled and with this option disabled. If there is a UPnP option test with this option enabled and with this option disabled.
  • Comcast-provided SMCD3GNV routers are broken and will block this traffic regardless of what configuration options are set. Contact Comcast and obtain a different router from them, or else insert your own router or switch in between the SMCD3GNV and the rest of your network.
  • For Actiontec MI424WR routers (commonly used with FiOS), go into Advanced, then IGMP Proxy, and try with the IGMP Proxy setting both Disabled and Enabled. If you are using a rev I router with the latest firmware and do not have the IGMP Proxy link, log in to your router then go to http://192.168.1.1/index.cgi?active_page=6059. If you have changed the IP address of your router, make sure to adjust the URL accordingly.
  • For routers running DD-WRT firmware, go into Security, then Firewall, and uncheck Filter Multicast

On the PS3, make sure you have turned on Media Server in the PS3 Network Settings and that your PS3 is on the same network as your iPhone.

If your wireless network is secured, try to switch to using WPA or a combo WPA/WPA2. Using WPA2 only is known to cause issues with UPnP & Bonjour and prevent your XBox or PS3 from finding your device.

If you can, make sure your Xbox or PS3 is connected via ethernet to your router.